Help center

Browse our collections, select your items, and check out using secure payment options including PayPal, Visa, and Mastercard. You’ll receive a confirmation email once your order is complete.

After shipment, a tracking number will be emailed to you. You can use it to track progress directly on our Order Tracking page.

We accept returns within 14 days for unopened and unworn items. To start a return, visit our Returns Portal or contact us at support@dropsaber.com.au.

Yes. All items are sourced from verified suppliers and meet Australian retail standards for quality and safety.

Orders are typically delivered within 3–7 business days Australia-wide, depending on your location and selected shipping method.

Dropsaber is a proudly Australian-owned online retailer specialising in fashion, beauty, and lifestyle products for all ages.

Currently, Dropsaber operates exclusively online to keep costs low and pass on the best prices to our customers.

We use SSL encryption and compliant payment gateways to ensure all customer and supplier data is 100% secure.

We welcome new suppliers and brands. Please email your proposal to business@dropsaber.com.au with details about your products and distribution capabilities.

We partner with suppliers in apparel, beauty, homeware, lifestyle accessories, and eco-friendly products suitable for family use.

Supplier payments are processed according to contractual terms (typically within 15–30 business days) upon completion of fulfillment verification.

You can reach our support team at news@dropsaber.com.au. Business hours are Monday to Friday, 9 AM – 5 PM AEST.

Yes! You can use our Contact Form to get in touch directly with one of our team members. Live chat support is available now.