About Dropsaber

What is Dropsaber?

Dropsaber is a proudly Australian-owned online store offering a wide range of products for men, women, and kids — including fashion apparel, beauty products, and practical lifestyle accessories. Our goal is to bring affordable, high-quality items to Australian customers with convenient delivery and friendly service.

Where are you based?

Dropsaber operates from Australia, serving customers nationwide with fast and secure local shipping.

When will the store officially open?

Dropsaber is now officially open now! We appreciate your early support and invite you to browse our growing range of products.

Products

What type of products do you sell?

Our collection includes a broad range of categories such as:

• Men’s, women’s, and kids’ clothing
• Beauty and skincare items, including popular brands like Dove and COSRX

Are your products authentic?

Yes. Dropsaber works with carefully selected suppliers and verified brands to ensure all products meet Australian quality standards.

Do you stock Australian brands?

We proudly feature Australian and international products, curated to provide variety, quality, and value.

Orders & Shipping

Do you ship Australia-wide?

Yes. Dropsaber ships across Australia with standard and express delivery options available at checkout.

How long does delivery take?

Most orders are processed within 1–2 business days. Delivery times typically range from 3–7 business days depending on location and selected shipping method.

Do you ship internationally?

At this time, Dropsaber primarily serves Australian customers. However, we plan to introduce international shipping options in the near future.

How can I track my order?

You’ll receive a tracking number via email once your order has been dispatched. You can track your package directly through our website or the provided courier link.

Returns & Exchanges

What is your return policy?

We accept returns for eligible items within 14 days of delivery, provided they are unused, in original packaging, and with all tags attached. For hygiene reasons, beauty and personal care items are non-returnable unless faulty.

What if my item is damaged or faulty?

If you receive a damaged or faulty product, please contact our support team within seven days of receiving your order for a replacement or refund.

How do I start a return?

You can initiate a return request through the “Contact Us” page on our website. Our customer service team will assist you with the next steps.

Payments & Security

What payment methods are accepted?

Dropsaber accepts major payment methods, including credit/debit cards, PayPal, and Apple Pay for a safe and convenient checkout experience.

Is it safe to shop on Dropsaber?

Yes. Our website uses SSL encryption and secure third-party payment gateways to protect your personal data and payment information.

Customer Support

How can I contact Dropsaber?

Our customer support team is available through the Contact page on our website or by email. We aim to respond to all inquiries within 24 hours on business days.

Do you offer discounts or promotions?

Yes. Dropsaber regularly offers seasonal sales and exclusive discounts. Subscribe to our newsletter or follow us on social media to stay updated.